FAQ

1. What services do you offer?

We offer a variety of cleaning services, including:

- Residential cleaning

- Move-in/move-out cleaning

- Deep cleaning

- Customized cleaning services tailored to your needs

2. How can I book a cleaning service?

Booking a service is easy! You can:

- Visit our website and fill out the booking form.

- Call or text us at [Your Phone Number].

- Email us at [Your Email Address].

3. What are your hours of operation?

Our regular business hours are:

- Monday to Friday: 8:00 AM - 5:00 PM

- Saturday: 9:00 AM - 4:00 PM

- Sunday: Closed (or mention availability if open)

4. Do I need to provide cleaning supplies?

No, we bring our own high-quality, eco-friendly cleaning supplies and equipment. If you prefer us to use specific products, you are welcome to provide them.

5. How do I prepare for a cleaning appointment?

To ensure our team can focus on cleaning, we recommend:

- Picking up personal items, toys, and clutter.

- Letting us know of any specific areas you’d like us to prioritize.

6. What is your cancellation policy?

We require 24 Hour notice for cancellations or rescheduling. Cancellations made within this window may incur a fee.

7. Are your cleaners insured and background-checked?

Yes, all our cleaners are thoroughly vetted, insured, and trained to deliver the highest quality service.

8. What payment methods do you accept?

We accept the following payment methods:

- Cash

- Credit/Debit cards

- Online payments through [payment platform, e.g., PayPal, Stripe]

9. What if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you’re not happy with our service, please contact us within 24 hours, and we will address your concerns promptly.